Here’s one way to fix the spectrum crunch: set up wireless base stations and WiFi hotspots in every single one of the 9,000 buildings currently owned and operated by the US General Services Administration. That idea, along with the proposal that such installations be made mandatory in all future federal structures, was put before the US Senate this Friday. It’s argued that installing femtocells at those locations would improve reception indoors, lighten network loads in busy areas, and expand accessibility for more rural locales. Ubiquitous WiFi routers, on the other hand, hardly require any justification beyond “common sense,” but you should be aware that the Federal Wi-Net bill also asks for a $15 million budget for the performance of retrofitting and future installs. Full PR after the break.
Oh boy. We’d actually passed over reports that the HTC HD7 suffers from a “death grip” issue this past week, since we think it’s been well-proven that you can get almost any phone to drop some signal if you hold it exactly right, but apparently the furor’s gotten loud enough to merit an official HTC response. Here’s the statement, sent to Computer Weekly:
Quality in industrial design is of key importance to HTC. To ensure the best possible signal strength, antennas are placed in the area least likely to be covered by a person’s face or hands while the phone is in use. However, it is inevitable that a phone’s signal strength will weaken a little when covered in its entirety by a user’s palm or fingers. We test all of our phones extensively and are confident that under normal circumstances reception strength and performance will be more than sufficient for the operation of the phone when network coverage is also adequate.
Yes, that sounds almost exactly like what Apple said during its iPhone 4 Antennagate press conference, but that makes sense — we wouldn’t honestly expect HTC to say anything else, even though John Gruber points out that the company told the Wall Street Journal that Apple’s reception problems were “certainly not common” in July. But we do find it extremely interesting that the HD7 is clearly based on the HTC HD2, a handset which came out over a year ago and suffered from reports of similar reception issues. (In fact, a post at xda-developers in June noted that the HD2 has the same death grip issue as the iPhone 4.) Whatever the case, much of the problem seems to stem from the fact that the HD2 / HD7 antenna is located at the bottom of the phone where it’s most likely to be covered by a user’s hand, so it looks like the ultimate answer for HD7 owners is a familiar one: you’re holding it wrong. Video after the break.
We know, half of you aren’t even going to read past the headline before you start angrily banging away about Apple’s admitted antenna gaff and the still-not-totally-fixed proximity sensor, but we’re urging you to look deeper. Think harder. Critique your criticisms. In all seriousness, Apple’s iPhone 4 garnered more attention (negative or otherwise) than any other phone released this calendar year, and for good reason — in fact, Apple itself had to hold an emergency press event just to announce what could’ve been announced in a PR blast: everyone’s getting a free case. That said, Cupertino has still managed to move millions of units in just a few months, and that demand doesn’t seem to be dropping off at any significant rate. If you’re one of the lucky (or unlucky) ones that have managed to procure Apple’s latest iPhone, we’re overly anxious to hear your thoughts on changing it. How would you have addressed the antenna issue? Would you have preferred a less drastic departure from the 3GS form factor? Would you have offered more colors than white and black? Thrown in Bluetooth 3.0 for kicks? Go ahead, the floor’s yours — just don’t abuse it, cool?
Well this is getting good. Motorola was one of the first to take a subtle swipe at Apple’s iPhone 4 antenna dilemma with an ad saying you could hold the Droid X “any way you like,” Apple came right back with a video purportedly showing the Droid X suffering similar attenuation issues when held in the right hand, and now Moto’s responded with this cheeky ad that plays off Apple’s free iPhone case solution by saying the Droid X can make calls “without a bulky phone jacket.” Yeah, it’s pretty good — particularly because unlike most other phones, we haven’t been able to death grip the Droid X with any noticeable effect on 3G reception. (Although, truth be told, we can drop the WiFi signal by a few bars pretty easily.) Either way, we’re certainly enjoying this little slice of swagger from Moto — check a larger version after the break.
Well, there’s nothing like masking bad news with good news, right Apple? Just moments after quietly announcing that the white iPhone 4 is now scheduled to ship sometime between tomorrow and your New Year’s Eve party, the company has also fired up its iPhone 4 Case Program. Just as Jobs promised last week at an emergency press event, this program will ensure that anyone who purchases an iPhone 4 prior to September 30th will be able to receive an iPhone 4 Bumper or select third-party case from the company at no charge. ‘Course, you need to be located in a country or territory that Apple actually ships to, but if that’s all squared away, feel free to hit up the App Store to download the iPhone 4 Case Program app. Once there, you’ll need to sign into your iTunes Store account, select your Bumper or case and wait oh-so-patiently (read: “3 to 5 weeks”). Better hurry — wouldn’t want the servers to get overloaded, now would we?
Oh, and if you happened to have already purchased a Bumper, the company should be hitting your credit card with a full refund (including any applicable taxes and shipping) momentarily. As for the case / Bumper choices? Every single option is available in any color you like… so long as it’s black, of course. There’s a black Apple Bumper option, an Incase Snap Case, Belkin Shield Micra, Griffin Motif, Griffin Reveal, Speck Fitted and Speck PixelSkin HD, but again, don’t go in hoping to select your favorite hue. Yeah, you’re free to bicker about free things — we won’t judge.
Update: If you’re one of those wise guys who purchased an iPhone 4 right away just to sell it, you can forget about getting a free case for the handset you no longer own. Apple has arranged this so that only one case can be ordered per iPhone 4, so even if you ordered two under your account name, you’ll need two phones to place both of those orders. Check out the error message below if you still don’t believe us.
Not sold on those iPhone Antenna-aid bandages? Fret not, as we’ve got a whole ‘nother round of laughs coming your way. What started as a concept has landed on Etsy as a buyable product: the ‘End Call’ vinyl sticker. As you’d expect, you simply place this guy over the iPhone 4′s “weak spot” and then press it whenever you’d like to conveniently drop whatever call you’re on. The only problem? This $4 add-on actually won’t accomplish what it says in plain English.
Nokia claims it always prioritizes antenna performance over physical design, and we’ll take them at their word, but that apparently didn’t exempt one Espoo handset from Apple’s grip of doom. Here’s the Nokia N97 Mini going down for the count, from a full seven bars to two. Of course, Apple doesn’t mention whether calls or data drop when the handset’s held this way. Video after the break.
Apple’s Friday press conference may have left a bad taste in some rival handsetmanufacturer’s mouths, but not all of them are taking Cupertino’s derision of their devices seriously — HTC’s Droid Eris was arguably the most affected by the grip of doom, its bars dropping to zilch when held, but the Taiwanese company’s keeping any controversial opinions to itself for now. Instead, it’s sharing a simple percentage to help clear the air. Whereas Apple claimed over 0.55 percent of customers called AppleCare with reception-related complaints, HTC’s Eric Lin told Pocket-lint the Droid Eris technical support rate was 0.016 percent, nearly thirty-four times lower — though even with a seven-month head start, we have to wonder if the Eris sold close to three million by the time Verizon brought the axe down.
It’s not surprising that after Apple finished explaining the iPhone 4 antenna issues to the press today, the company wanted to go one step further and say “yes, actually, we do test the hell out of these phones before we release them to the public.” Though Steve Jobs went over the lengthy and intensive kinds of radio evaluation that goes on at Apple’s headquarters, it didn’t seem to be enough for the folks in Cupertino. And that, we suspect, is why we were invited (along with a small group of other journalists) to take a brief tour of Apple’s Infinite Loop labs. Though we weren’t allowed to shoot video or take pictures, we can tell you about what we did — and what we didn’t — see and hear behind closed doors.
